New Patient Experience
of Dallas Dental Wellness
We can’t wait to meet you for your first visit. Here’s what you need to know:
Upon calling to make your appointment, we will gather a few pieces of information, including your email address, and then we will email you a link to our patient portal. You will receive immediate email and/or text notifications when new appointments are scheduled. Once you create a login, you can then fill out your health history form, your consent form, your HIPAA form and your photography release. Also, you can upload your photo ID, insurance card and your profile picture. These forms will then be automatically uploaded into our system so they can be reviewed by the doctor prior to your initial visit.
This helps us to be aware of any special concerns you may have and to be prepared to accommodate your needs accordingly.
If you would prefer to e-sign our forms when you arrive, please plan to arrive 15 minutes prior to your scheduled appointment. Feel free to enjoy a soothing cup of hot tea while you fill out your forms on our iPad. Our friendly patient care specialist will answer any questions you may have. Your time is important to us, so we will strive to take you back in a timely manner.
New patient exam and teeth cleaning:
You will be taken to our modern, relaxing treatment room where a series of photos and x-rays will be taken. Also, a comprehensive dental and complete periodontal examination will be performed to include an oral cancer screening and jaw analysis, while intraoral pictures will be scanned. You will receive Bluetooth headphones and an iPad for music or entertainment to relax you as well as a soft blanket for added comfort. Nitrous oxide, or laughing gas, is always offered for your comfort, but it is always your choice. Along with a gentle and thorough dental cleaning, your gums will be massaged with a gentle ultrasonic cleaner and your teeth will be air polished to remove any surface stains to produce a beautiful, healthy smile. Upon flossing, your teeth and gums will look shiny and feel squeaky clean. Any dental concerns will be presented in an honest, straightforward manner with conservative treatment options to consider. Dr. Kong will patiently answer all of your questions and address your specific concerns to help you make the most informed treatment decisions to best suit your needs. You can then schedule your next visit and select your favorite items to take home before you leave!